In 2001 we completed our first trip offering on-site Basic Servicing to handbell owners
in a few states outside our home state of Texas. It was just an experiment at the time, but
it proved to be very enlightening, and we were warmly received everywhere we went.
We decided to repeat the trip the following year, just to see if that first successful venture
was a fluke. It wasn't. The second trip was even more successful than the first, so we set a goal to
offer on-site service coast to coast, by the end of the decade.
Each year we gradually increased our coverage area, and by 2009 we were proudly
on-site service in 46 of the lower 48 states. Prior to 2009, all on-site service was
to Basic Servicing, but in 2009 we launched the first full-service, mobile bell
shop in history,
nicknamed “MoBell Shop,” making it possible for us to offer our
exclusive Combined Servicing
as an on-site service for the first time.
This on-site MoBell Shop Combined Servicing option is a true break-through
in handbell service. It is the most thorough and comprehensive handbell
Since all work occurs on-site and in one day, there is no down time
waiting for bells to return
from the repair shop and no interruption of rehearsal schedules.
Clients avoid the hassle and expense of packaging their bells, and the ever-increasing cost
of shipping their heavy, yet fragile musical instruments is eliminated. Further, because
the bells never leave church property, there is no risk of loss or damage in transit, and no
added insurance expense.